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When you
arrive you will park your vehicle in the car park and
proceed to the reception area. Here you will check in,
sign the appropriate disclaimers, and will then be assigned
the appropriate bay depending on the type of work you intend
to carry out.
During the
check-in process, you will complete a form with general
information including name, address, phone number, method of
payment, type of repair/maintenance to be performed, and
expected time of completion. This form will have a
disclaimer relinquishing The Motor Gym from any liability
resulting in the customer's inability to perform the repair.
You
will be given ten identification tags that can be traded for
tools. You must give up one tag for each tool you wish
to rent. This process prevents any one customer from
accumulating all the tools, which would limit other
customers' access. The price to rent the tools
will vary. If the method of payment chosen is credit
card, then the card will be swiped prior to service.
If however you wish to pay in cash, then you must either
leave a credit card, drivers license or cash deposit before
the ten tags are issued.
When you
have completed your work, you will finish the check-out
process prior to removing the vehicle from the repair bay.
You will the return all of the identification tags, or the
tools you have received for the tags. Once the tool
account has been reconciled, the completion time will be
recorded and the invoice prepared. The invoice will
provide an itemised list of costs to include: bay rental fee
(based on time and type of bay), tool rental fee (based on
the category of tools rented), miscellaneous charges
(computer printouts of repair instructions or explosion
charts), and taxes. After payment is made, you will be
allowed to remove your car from the bay.
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